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The interview that never was.

I’m a believer that good blogs should be kept in the 600-800 word range.  That’s about the attention that they really deserve for the most part before they become stale reading, and its more than a chapter in a book than a blog.  They should be short, concise and to the point.  It was Shakespeare that once said that “Brevity is the soul of wit.”  As a writer, I’ve always taken that to heart, and its why at 1200 or so words in yesterday’s blog, I hit my ceiling and decided to hang it up as opposed to continue on to what I want to chat about today, my job.

When I last talked here about my gig, it was talking about an interview that I was only half-heartedly interested in.  The Best Buy Mobile Lead position is a lateral move from the standpoint that it was just another sales floor position, but it is one that has a lot more prestige as they label you as the “go-to” sales guy within the team.  That position is a virtual stepping stone to other leadership roles within the company, and it was the ultimate reason that I submitted the application for the job.  But it wasn’t something that I had my eye on as a must have, and it turns out to be the interview that never really was.

I waited around for about 45 minutes after my scheduled interview time and was called in by my stores Connected Business Group Sales Manager.  She immediately said, “I’m a little puzzled, because I thought that you wanted to get back into the sales floor, and get promoted from there.”  After going back and forth on the rationale and timing of the application and the key reasons that I was interested in the post, she asked the question, “well given that, I can do the actual interview or we can keep going with our current plan for development for you.  We already know that you’re interested in moving up and we think that the quickest way for you to get there wouldn’t be in this role, but in moving back onto the sales floor and back into computers.”

It made sense, and I towed the company line of “I simply want to make the biggest impact on this company as you will allow me,” and to that degree, beginning this past Monday, I took off the black tie from Geek Squad, and put on the blue polo shirt, and went back to being a sales associate for computers and tablets.  It is here that I’ll have the opportunity to train and develop the sales staff, and to make a REAL impact on the sales figures of our struggling little store.  My sales production numbers were at or near the top of the store for every single month that I was working the sales floor, and to be honest, they were missing that production a great deal.  Infusing me back into the department will make a world of difference in the volume of sales that will go through, and hopefully lead to a better and quicker opportunity presenting itself within this, or another stores leadership.

Now that I’ve had the opportunity to spend a couple of days in the new old gig (I have been there for roughly a year and a half of my two years at Best Buy before), I think it was the right move for my personality.  I’m much better suited to be in a sales role than in a service role.  Not that I wasn’t good at the latter mind you, but I wasn’t motivated anywhere near the amount that I am to sell.  It’s just a different approach.  I like helping people, but I liked helping them find new things that will improve their lives more than I liked helping people fix their broken lives.  There is much less drama and attitude on the sales floor as well, and much more reasonable customers that are walking through the door.  I’m grateful for the experience that I gained while working with Geek Squad, but I’m also happy to have that part of the business behind me.  I’m not going to rule it out for the possibility of going back into the role again at some time, but for the moment I think that I’m well suited to be where I’m at…provided that they aren’t going to move me into a Supervisor role this week.

That takes me to my target mark of words, so it’s time to wrap this one up.  I have two other topics that I still want to get to, but that will be in coming blogs where I chat about a potential new business venture.  Stay tuned.

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  1. Geoff Manning
    February 20th, 2013 at 16:16 | #1

    Sounds like it was the better move, back to the sales floor. Only you can ultimately make that call, and it sounds like you are satisfied by this (hopefully temporary) step.

    I know what you mean about the service end. I was always internal support for the companies I worked for, and decided on year I wanted to get into “consulting” (ie: support for hire). Not fun. Some weeks were fine, others were back-to-back-to-back-back shitstorms at all clients. And with a limited time window before your next client…..phew I’m glad that’s over :)

  2. Paul Ellis
    February 20th, 2013 at 16:28 | #2

    I think that for the most part, I’m comfortable with it. Given that there aren’t any upward slots available for the time being, I think that this makes the most sense for now.

    You pegged the service end of it though. Non stop people griping about how they’ve been wronged in some way…sprinkled in with one or two nice people. But I’d rather not have to deal with that.

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